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Transparency Policy

Joy Visas Global Pvt. Ltd – Visa Process Disclaimer

At Joy Visas Global Pvt. Ltd, we are dedicated to providing comprehensive visa consultancy services with utmost professionalism and transparency. We want our clients to be fully informed and understand the key aspects of our visa process.

Kindly note the following terms and conditions:

1. Refund Policy:

  • We strive to ensure your visa application process is successful. However, refunds are subject to specific circumstances and are at the discretion of Joy Visas Global Pvt. Ltd. Refunds may not be granted if the visa application has been submitted or processed.

 

2. Visa Result:

  • We cannot guarantee the approval of any visa application. Visa approval is determined by the respective government authorities. We will do our best to provide you with accurate guidance and assistance throughout the process.

 

3. Documentation:

  • It is client responsibility to provide accurate and complete documentation as required for the visa application. We will guide you in preparing the necessary documents, but the accuracy and completeness of your submission ultimately depend on you.

 

4. Process Time:

  • The processing time for visa applications can vary significantly depending on the destination and type of visa. We will provide you with an estimated processing time, but we cannot control or expedite the official processing timeline.

 

5. Communication Etiquette:

  • We maintain a respectful and professional communication approach with our clients. We kindly request our clients to reciprocate with the same level of courtesy and refrain from using abusive language or making derogatory remarks.

 

6. Online Reviews:

  • We appreciate feedback from our clients. However, we kindly request that clients refrain from posting negative or defamatory comments about Joy Visas Global Pvt. Ltd on Google or any other platform. If you have concerns, please address them directly with our team.

 

7. Service Charges and Case Closure:

  • Service charges are applicable for our visa consultancy services. If you have paid the service charge but do not initiate the visa process within 30 days from the date of payment, the charges will be deemed non-refundable, and the case will be considered closed.

 

8. Reapplication Fees:

  • If a client wishes to reapply after a visa rejection, service fees and other applicable charges will be levied.

 

9. Marketing and Social Media:

  • Joy Visas Global Pvt. Ltd may use client cases for marketing and promotional purposes on social media. If you have concerns about the use of your case, you may request to have it deleted.

 

10. Changes in Documentation, Process, and Fees:

  • The visa requirements, documentation, process, and fees for each country may change without prior notice. Clients must agree to accept all such changes.

 

11. Payment Terms:

  • All payments should be made into the company’s current account. Payments made to personal accounts will not be eligible for receipt requests. We do not provide receipts for any embassy or other concerned authority fees.

 

12. Delay and Travel Responsibility:

  • In the event of any delay in the visa process and fixed travel departure dates, Joy Visas Global Pvt. Ltd is not liable for any financial losses incurred by the client.

 

13. Rules and Regulations:

  • It is the client’s responsibility to review and adhere to all airline, transit, and immigration rules and regulations of the specific country they are traveling to.

 

14. Agreement to Policy:

  • It is not required to sign this policy. By initiating the visa process with Joy Visas Global Pvt. Ltd, you are automatically considered to have read, understood, and agreed to the terms and conditions outlined in this disclaimer.

 

Joy Visas Global Pvt. Ltd is committed to serving you with the highest standards of professionalism and efficiency. We are here to guide you through the visa application process and provide you with the best possible support. If you have any questions or concerns, please feel free to contact us at +91-9112963187.

Thank you for choosing Joy Visas Global Pvt. Ltd as your trusted visa consultancy service provider.